DOMESTIC SHIPMENTS
We ship within the United States via UPS and USPS for free. We will email you with your tracking number when your order is ready to ship. Please let us know if you need to make special arrangements for your package.
Signature upon delivery is required for most orders.
Orders are shipped Monday-Friday excluding holidays.
INTERNATIONAL SHIPMENTS
We ship international shipments via UPS. USPS and DHL. Please note - additional fees may apply for orders over $5000.
PLEASE NOTE FOR INTERNATIONAL ORDERS:
We ship international orders via UPS Worldwide Express for a $50 flat fee. Duties and taxes are not included in the total at checkout. They will be determined by the customs agent in the destination country. Although there is not always a charge, assessment of duties and taxes may be based on the value of the order and the tax free threshold (if it exists) for goods imported into the destination country. Duties and taxes are the responsibility of the recipient, and these fees are collected at the time of delivery. All orders shipped internationally are final sale.
Your Lead Times are 2-3 weeks but I need my piece sooner, what can I do?
Shop from our In Stock and Ready to ship collection or contact us at info@luluandshay.com. We always have items in stock and ready to ship and can help you pick something out that you can get in time.